We understand that things don't always go to plan!  Please advise your Driver Directly or Call Our Office immediately of any change in plans or unforeseen delays.

Before midnight
A fee of $49 may apply in the event of postponement or cancellation of a job once the driver is en-route or has arrived to the pick up point, or a booking is cancelled within 30 minutes of the scheduled pick up time.

After midnight
Charges equivalent to 50% of the estimated fee will apply in the event of a booking made for after midnight - that is subsequently cancelled later than midnight.

It's easy to get a cost estimate... Simply enter your Pick Up and Drop Off details in the App or Make a Booking Online.

​The Final Cost will be determined by the combined actual Kilometres Travelled and Trip Duration (subject to base fare & minimum charge).

Waiting Time is charged @ $1.10 per minute from 5 minutes after the booked time.  Tips or gratuities are gratefully accepted and entirely at your discretion! *

Limited Service is available on Christmas Day and after midnight on New Years Eve. Rates are double the standard published rates at these times.

*In the unlikely event that one of our drivers should solicit a tip or additional fee  - please notify ZeroDrivers on 1300699376 at your earliest convenience.

We currently have multiple options available to book your ZeroDriver

1) Download Our App - Zero Drivers... Setup your profile, register your card details and your ready to book... It couldn't be easier!

2) Book Directly Online - Make a Booking...You can book for next available - or book as far ahead as you like.

3) Call Our Office on 1300699376 and we'll do it all for you! (subject to office hours)

... Remember, we are a Pre-Booked Service, to guarantee your preferred driver & pickup time it's important to plan and book in-advance - especially during peak times on Friday & Saturday Nights, and Special Events!