This is the New Generation
of Personal Drivers
The power is in your hands:
Whether you have a favourite driver,
Or if you prefer a female driver,
Or even if you want to pile in the kids.
Frequently Asked Questions:
Should you wish to extend the standard waiting period (2 mins for Zero Drivers & 5 mins for Zero Driving Teams) - please let your driver know immediately. Provided their schedule permits they are most often happy to oblige and additional fees will apply.
If you think your delay might be more than a few minutes please refer to Cancellations / Postponements below...
We accept Visa, Mastercard or American Express card upon booking.
Please be aware drivers do not carry mobile 'ATM or swipe' machines, and are not authorised to accept payment in cash.
( Please be aware that in Queensland - if you're paying cash for a trip in anything other than a registered taxi - your driver may not be properly licensed or insured - always book with a reputable company)
When you create your profile online or download the ZeroDrivers App - you can register up to 3 different credit cards. So you can choose to charge a booking to a work related card or to your own personal card.
A booking fee of $2 (Inc GST) is applied to every booking and merchant fees are included in the total cost of the service.
All invoices carry a breakdown of costs including the GST component included in the total fees.
We also offer Corporate Account facilities for regular customers and businesses. Call us on 1300 699 376 to set it up!
We understand that things don't always go to plan! Please advise your driver or reception immediately of any change in plans or unforeseen delays.
ZeroDrivers: - A fee of $12 incl.the booking fee is applied to rides cancelled with less than 10 minutes notice.
Zero TEAM Drivers:- A fee of $40 may apply in the event of postponement or cancellation of a job once the driver has arrived to the pick up point, or a booking is cancelled within 30 minutes of the scheduled pick up time.
Charges equivalent to 50% of the estimated fee will apply in the event of a booking made for after midnight - that is subsequently cancelled later than midnight.
It's easy to get a cost estimate
Simply enter your pick up and drop off locations.
Allocate your time and service requirements.
APP: An estimate will appear at the bottom of your screen
Web: Click 'Get Quote'
All bookings are subject to a $2 booking fee, and final costs will be determined by the total kilometers traveled and the duration of the trip combined with the minimum charge for the service level booked.
Waiting time @ $1 per minute is charged from 2 minutes after the booked time for a Zero Driver and after 5 minutes from the booked time for Zero Driving Teams.
Tips or gratuities are gratefully accepted and entirely at your discretion! *
Limited service is available on Christmas day and after midnight on New Years Eve. Rates are double the standard published rates at these times.
*In the unlikely event that one of our drivers should solicit a tip or additional fee - please notify ZeroDrivers on 1300699376 at your earliest convenience.
Download the App:- ZeroDrivers and complete your profile
It will be right there on your device whenever you need to make a booking - it couldn't be easier!
OR - you can go straight to our Book Now page here ...You can book for next available - or book as far ahead as you like!
OR you can call our reception on 1300699376 and we'll do it all for you.(Sun -Thurs 10am - 10pm & Fri -Sat 10am - 12 midnight)
Planning and booking ahead - especially during peak times on Friday and Saturday evenings, is the best way to guarantee your preferred driver and pickup time.
All bookings made for between 11.55pm and 6am will be charged at an additional 20% of the normal day time rate.
Additional fees may also be applied on Public Holidays.
Wish we were nearer?
Enter your postcode and mobile number.
We will let you know as soon as we’ve handpicked a driver for your area!